Privacy Policy
This Privacy Policy explains what information Alejandro Ramírez López, doing business as Hot Shower Audio ("we," "us"), collects when you buy or use our products (including bathROOMs and other software we release), and how that information is used.
1. Information We Collect
Purchases. When you buy a license, payment and order processing is handled by our payment provider (currently Lemon Squeezy), which collects your name, email address, and payment details directly. We receive your name, email address, and order information from them — we do not receive or store your card details.
Website. Our website may use basic analytics to understand how many people visit and which pages they view. We do not use this to identify you personally.
Software use. The software itself does not collect or transmit usage data, audio, or project content. Presets and settings you save stay on your own computer.
Voluntary information. If you contact us, fill out a survey, or send us feedback, presets, or bug reports, we receive whatever you choose to include in that message.
2. How We Use Your Information
We use your information to:
- Deliver your license and product access.
- Send you information related to your purchase (for example, download links or update notices).
- Respond to support requests and feedback.
- Understand how our products are used, to improve them.
We do not sell your information to third parties.
3. Email Communication
We may email you about your purchase, important product updates, or occasionally about new releases. You can unsubscribe from non-essential emails (like announcements) at any time; we will still need to email you about things directly related to a purchase you made (like a license issue).
4. Third-Party Services
We rely on a small number of third-party services to run our business, each with their own privacy practices:
- Lemon Squeezy — payment processing and license delivery.
- Hosting/email providers — to run our website and send email.
We only share the information necessary for these services to perform their function (for example, your email and order details with our payment provider).
5. Data Retention
We keep purchase and license records for as long as needed to support your license, meet accounting/legal obligations, and resolve disputes.
6. Your Rights
You can ask us at any time to tell you what information we have about you, correct it, or delete it (subject to what we're legally required to keep, such as records of a completed purchase). To do so, contact us at the email below.
7. Children's Privacy
Our products are not directed at children, and we do not knowingly collect information from anyone under 13.
8. Changes to This Policy
We may update this policy from time to time. If we make a significant change, we will update the "Last updated" date above.
9. Contact
Questions about this policy, or requests about your information, can be sent to [email protected].